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Returns Policy Conditions

I have a size problem with my purchase. How can I exchange it?

I have received a defective / incorrect article. What should I do?

Return Guidelines

Kindly contact our customer service for assistance on the return policy. Do ensure that the following conditions are met, to enable us to process your exchange and serve you better

  • You return the item(s) within 14 days (inclusive) from the date of receipt
  • The item is in original saleable condition:
    • With all original tags
    • In an unworn, unopened and unused state
    • Any sewn labels are still attached
  • You include your original Freddy India tax invoice with the return
  • A completed Returns Form accompanies your returned item(s)
  • In case you wish to have the size exchanged, kindly contact customer service to ensure availability of stock in the required size.