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FAQs

Which types of delivery are available?

How do I know if my order has been shipped?

Is it possible to track my order after shipping?

What should I do if I don’t receive the package by the expected delivery date?

Can I receive the package at a different address other than my home address, for example my office?

Can I refuse my package?

What happens in case the courier loses my package?

What happens if the package is damaged upon delivery?

What should I do if I receive a wrong product?

What should I do if I receive a faulty product, how can I solve the issue?

What should I do if a product is missing in my order?